Northern Light Health Financial Assistance
Telephone Numbers for Financial Counselors:
Kara for last name starting with A-E: 207-275-0680
Lisa for last name starting with F-I: 207-275-0674
Angelica for last name starting with J-M: 207-275-0679
Rob for last name starting with N-Sh: 207-275-0683
Brianna for last name starting with Si-Z: 207-275-0677
Email: fasunit@northernlight.org
Other Info: There is no financial aid office where you can walk in and talk to someone.
- Lab charges (which are now billed by Quest) are not included in the reduced rate and will be billed at the full amount.
- Radiology charges from Spectrum should be included in the reduced rate.
- Before you can apply for financial aid from Northern Light Health, you need to apply for MaineCare and receive a denial letter or a letter that states you only qualify for emergency MaineCare. Note the MaineCare application is valid for 1 year only so if they reapply for financial assistance at Northern Light Health 1 year past the date of denial to MaineCare, they need to reapply for MaineCare and be denied again.
When you apply for MaineCare, if you complete the MaineCare Release of Information to Northern Light Health, then Northern Light Health can obtain necessary info directly from MaineCare. Northern Light Financial Assistance application.
- To apply for financial assistance, you need an existing/upcoming appointment or a bill.
- If a person has received a bill from Northern Light Health, they must apply for financial assistance within 6 months of the date of service, in order to apply the free care or sliding scale programs to that bill. If this deadline is missed, they will be held responsible for the entire bill. Do not wait to get a bill to apply for financial assistance.
- The Northern Light Health financial aid application is valid for 6 months only. You need to reapply every 6 months if they receive ongoing care or have a new appointment that is 6 months or more past the original application date.
- Supporting documentation needed includes: paystubs from the last 13 weeks or if self-employed a profit and loss statement from the laset 13 weeks. If paid in cash, a letter from the employer would be necessary. Sometimes a self-affidavit would be accepted if the employer refuses to write a letter on their behalf.
- If your family would like you to be able to talk to someone at Northern Light Health regarding their financial assistance application, they need to fill out the Authorization to Release Healthcare Information and return it to the financial aid office or hospital. Keep a copy of the authorization for your own files in case the person you are talking to says they don’t see the authorization.
Useful Links:
Financial Assistance
https://northernlighthealth.org/billing-help/Bill-Pay-Assistance/Financial-Assistance
Summary of Financial Assistance Policy – English:
Summary of Financial Assistance Policy - Spanish
Summary of Financial Assistance Policy – French:
Financial Assistance Policy in English:
Financial Assistance Policy in Spanish:
Financial Assistance Policy in French:
Financial Assistance Application in English:
Financial Assistance Application in Spanish:
Financial Assistance Application in French:
Amount Generally Billed -English:
Amount Generally Billed - Spanish:
Amount Generally Billed - French:
Financial Assistance Application Mailing Addresses:
https://northernlighthealth.org/billing-help/Application-Mailing-Addresses